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科图分类法:
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F273/7 版次： |
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中图分类法:
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F273 版次： |
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著者:
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Yang, Kai. |
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题名:
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Design for six sigma for service / / , |
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出版发行:
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出版地： New York : 出版社： McGraw-Hill, 出版日期： c2005. |
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载体形态:
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xi, 452 p. : ill. ; 24 cm. |
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内容提要:
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"Design for Six Sigma for Service provides hardcore optimization strategies for essential customer-contact business environments. For serious quality professionals determined to bring excellence to the most challenging organizational structures, this book is the perfect tool."--BOOK JACKET. |
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主题词:
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Service industries Management. |
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主题词:
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Six sigma (Quality control standard) |
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主题词:
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Service industries Quality control |
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主题词:
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Quality control Statistical methods. |
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索书号:
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F273/7 |