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科图分类法:
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F713.5/43 版次： |
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中图分类法:
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F713.5 版次： |
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著者:
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Barnes, Roy A.. |
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题名:
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Customer experience for dummies / / , |
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出版发行:
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出版地： Hoboken, NJ : 出版社： John Wiley & Sons, Inc., 出版日期： c2015. |
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载体形态:
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xiv, 342 p. : ill. ; 23 cm. |
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内容提要:
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You know that creating an engaging customer experience is essential to keep your company relevant and top of mind. Barnes and Kelleher offer practical, easy-to-implement solutions for incorporating customer engagement into your business plans to attract loyal, happy customers. |
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主题词:
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Customer services. |
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主题词:
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Customer relations. |
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主题词:
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Relationship marketing. |
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主要责任者:
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Kelleher, Bob. Kelleher, Bob. |
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索书号:
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F713.5/43 |